Terms of Service

Effective Date: 2/3/2025
Business Name: Tier One RV LLC
Website: www.tieronervllc
Email:tony@tieronerv.com
Phone: 509-537-7571

Welcome to Tier One RV LLC. These Terms of Service govern your use of our website, services, and communications. By accessing our website, submitting a form, requesting service, or otherwise using our services, you agree to these Terms of Service.

If you do not agree to these Terms, please do not use our website or services.

1. About Tier One RV LLC

Tier One RV LLC provides RV-related services, which may include inspections, diagnostics, repairs, maintenance, consultations, scheduling, customer support, estimates, and related communications.

2. Use of Our Website and Services

You agree to use our website and services only for lawful purposes. You may not:

• use our website in any way that violates applicable laws or regulations

• attempt to gain unauthorized access to our website, systems, or data

• interfere with the operation or security of our website

• submit false, misleading, or fraudulent information

• use our content without our written permission

We reserve the right to deny service, cancel requests, or restrict access if we believe misuse, fraud, abuse, or unlawful activity has occurred.

3. Service Requests, Estimates, and Appointments

When you request service, schedule an appointment, or contact us for information, you agree to provide accurate and complete information.

Any estimate we provide is based on the information available at the time and may change after inspection, diagnosis, or discovery of additional issues. Estimates are not guarantees of final price unless expressly stated in writing.

Appointment dates and service timelines are estimates only and may be affected by parts availability, weather, access, vehicle condition, labor availability, or other factors outside our control.

4. Payments

Payment terms for services, inspections, repairs, diagnostics, deposits, or other work will be communicated at the time of booking or service.

You agree to pay all charges agreed upon for services rendered. Failure to make timely payment may result in delays, cancellation of service, or other action permitted by law.

5. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact us as soon as possible at [Insert Phone Number] or [Insert Support Email].

We reserve the right to charge a cancellation fee, rescheduling fee, deposit forfeiture, or trip fee where permitted and where disclosed in advance.

6. No Guarantee of Specific Results

While we aim to provide high-quality service and accurate information, we do not guarantee any specific repair outcome, diagnosis, timeline, resale value, or performance result unless expressly stated in writing.

Information provided on our website, by phone, by text, by email, or in estimates is for general informational purposes and may not reflect every condition or issue with your RV.

7. Website Content and Intellectual Property

All content on this website, including text, logos, branding, graphics, images, designs, service descriptions, and other materials, is owned by or licensed to Tier One RV LLC and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or use our content without our prior written consent.

8. Third-Party Links and Tools

Our website may contain links to third-party websites, services, or tools. We are not responsible for the content, policies, availability, or practices of third parties. Your use of third-party services is at your own risk and subject to their terms and policies.

9. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

Tier One RV LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, except where such disclaimers are not permitted by law.

We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Tier One RV LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of use, loss of revenue, loss of profits, loss of data, business interruption, or other intangible losses arising out of or related to your use of our website or services.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to our website or services shall not exceed the amount you paid to Tier One RV LLC for the specific service giving rise to the claim, if any.

11. Indemnification

You agree to defend, indemnify, and hold harmless Tier One RV LLC, its owners, employees, contractors, agents, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your use of our website or services

• your violation of these Terms

• your violation of any law or the rights of a third party

• any information you submit that is false, misleading, or inaccurate

12. Privacy

Your use of our website and services is also subject to our Privacy Policy. Please review our Privacy Policy here:

https://www.tieronerv.com/privacy-policy

13. SMS / Mobile Messaging Terms

By providing your mobile number and opting in, you agree to receive text messages from Tier One RV LLC related to our services. These messages may include:

• special offers and promotions

• appointment reminders

• service updates

• follow-ups

• estimate-related communications

• customer care messages

• other service-related or promotional messages

Message frequency varies.

You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will no longer receive SMS messages from us unless you opt in again.

For help, reply HELP to any message or contact us at:

Email:tony@tieronerv.com
Phone: 509-537-7571 (509)537-7571

Message and data rates may apply for messages sent to you from us and to us from you. Please contact your wireless provider if you have questions about your text or data plan.

Carriers are not liable for delayed or undelivered messages.

You must be 18 years of age or older to opt in to receive marketing text messages from Tier One RV LLC.

Consent to receive text messages is not a condition of purchase.

For more information about how we collect and use personal information, please review our Privacy Policy:

[Insert Privacy Policy URL]

14. User Submissions

If you submit information through a form, chat widget, scheduler, email, or text message, you represent that the information is accurate and that you have the right to provide it.

You agree that we may use the information you provide to respond to your inquiry, provide services, send requested communications, and manage our business relationship with you in accordance with our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

Tier One RV LLC
Business Name: Tier One RV LLC
Website: www.tieronervllc
Email:tony@tieronerv.com
Phone: 509-537-7571